Getting the Team You Want….And Keeping Them!

by Mark T. Palermo Time and again, salon owners rank “ability to attract and retain stylists” as their biggest business challenge. We all know that there are many types of salons that new and existing hairdressers have to choose from. There are many...

Destination: Success in Leadership….It begins with YOU!

by Glynn Cambre, Vice President, Vanguard Salon Systems, Inc. Ever since I chose (yes, it was by choice, more on this later) to take on a leadership role within my company, there have been questions that I have, and maybe you have as well, consistently pondered: What...

Recession Proofing Your Business: Service Guarantees

First and foremost, congrats to the many savvy Focus and Signature Salon teams who embraced the content in our most recent Business Alert entitled “Unsettling Hairdresser Misperceptions Accentuate Downward Trend in-Salon Take Home Sales”. I have received...

Overcoming Downward Trend In Salon Take Home Sales

In a recent random survey of more than 100 professional hairdressers, a vast majority admitted reluctance in making a professional recommendation of salon hair-care products to their clients. The primary reason? Sympathy. The massive media coverage of a “doom...